Terms & Conditions

Terms and Conditions

Communication

All correspondence regarding tour or travel service bookings must be directed to Banzaara Vacations Pvt Ltd.

Payment Terms

An initial advance payment is required to confirm your services, with the remainder payable either before leaving your home country or upon arrival in India, and certainly before services begin. Full payment in advance may be required for special events or peak seasons such as Christmas and New Year, as well as for premium train journeys.

Payment Methods

For international clients, advance payments can be made via wire transfer to our designated bank.

Cancellation Policy

To cancel, notice must be provided in writing. Cancellation fees will be applied from the date the written notice is received, as follows:

• More than 45 days before arrival: Credit note will be issued
• Within 45 days of arrival or no show: No refund

For the period from December 15 to January 5, all payments are non-refundable. After a trip has started, any possible refund will be limited to amounts that can be recovered from our partners. No refunds will be made for non-utilized services.

Wildlife Safari Cancellations

Cancellations of wildlife safaris booked in any of India’s National Parks or Sanctuaries are not refundable. Requests to change dates will be considered as cancellations.

Liabilities & Limitations

After confirming the cost of tours/services, any increases in fees for entrance, taxes, fuel, or guide services imposed by the government will be charged extra. Banzaara Vacations acts only as an agent for hotels, airlines, and other service providers and is not liable for any interruptions or deficiencies in their services.

All suggested itineraries are flexible and may change based on various factors like weather or road conditions. We reserve the right to alter schedules to ensure participant safety and comfort.

Pricing and Adjustments

Our rates are derived from current negotiations with service providers. Should there be rate increases from hotels or airlines, our prices will be adjusted accordingly. All hotel reservations are subject to standard check-in and check-out times, unless otherwise stated.

General Conditions

We are not responsible for any program delays, changes, or associated costs that arise from external factors such as weather, flight cancellations, or accidents.

We will not be liable for any loss, injury, or damage related to services that are beyond our control. We also do not cover expenses related to accidents, illness, theft, or other losses; clients should arrange their own insurance for these events.

Additional Note

Banzaara Vacations will not cover costs incurred from unexpected events like landslides, road closures, or poor weather conditions.